What you should know about the Chrome Browser

Gmail no longer supporting Chrome Browser version 53 and below

Posted: 01 Feb 2017 09:35 AM PST

Starting February 8, 2017, we will show a banner at the top of the Gmail interface for users who are still on Google Chrome Browser v53 and below to encourage upgrading to the latest version of Chrome, currently on version 55. Chrome Browser v55 contains several important security updates.

Gmail users that are still on Windows XP and Windows Vista are the most likely to be affected, because v49 was the last released version which supported those operating systems. As previously announced in April 2015 and November 2015, these systems are no longer maintained by Microsoft, and we strongly encourage you to migrate to more secure and supported systems.

What happens if users continue to use Chrome Browser v53 and below? 

• If you continue to use older versions of Chrome Browser now that support has ended, Gmail will be more vulnerable to security risks and users will not have access to new features and bugfixes.
• Gmail will continue to function on Chrome Browser v53 and below through the end of the year. Users who remain on Chrome v53 and below could be redirected to the basic HTML version of Gmail as early as Dec 2017.

Recommendation

• If you manage Chrome Browser for your users, we strongly encourage you to update users to the latest version of Chrome. Depending on what operating system your users are on, you may need to migrate them to a supported system to get the latest version and features.

Please note: Google does not typically announce when we discontinue support for older versions of Chrome browser because of our current supported browser policy, which states that only the most recent version of Chrome is supported. This announcement was made given the expected impact on Windows XP and Windows Vista users and known security risks.

Launch Details 

Release track:

Launching to both Rapid release and Scheduled release

Editions:

Available to all G Suite editions

Rollout pace:

Full rollout (1-3 days for feature visibility)

Impact:

Admins and users

Action:

Change management suggested/FYI
Admin action suggested/FYI for those who manage Chrome Browser for their users.

More Information

Help Center: Supported browsers for G Suite
Help Center: Control auto-updates in Chrome

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